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AStA

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Student, legal and social counselling

We are your point of contact for legal questions and problems relating to your studies.

We provide you with free, independent and confidential advice on your university law and social law concerns.

University and examination law

  • Enrolment/exmatriculation

  • Third attempt/repeat

  • Cases of hardship

  • Other problems with the university, lecturers or other institutions

Study place and student status

  • Study place procurement procedure -> you can also find more information on this in our reader 

  • Leave of absence

  • Part-time study

Important: We cannot offer content-related study counselling

Citizen‘s income and housing benefit

  • Problems with authorities

  • Requirements for benefits

Health insurance

  • Familiy insurance

  • Working student privilege

  • Student health insurance

How can you reach us?

Come and see us in the counselling room 0043 in VMP5/AStA Trakt.

During counselling hours, you will find a list at the counselling door or in the AStA info café where you can sign up. As soon as a place is free, you will be counselled.


Counselling hours

As we are currently working in, more than one counsellor may take part in the counselling sessions.

Tuesday 12.30am - 4,30pm Luisa & Anna  Presence
Wednesday 9.30am - 1.30pm Sophie & Dorothea Presence
Thursday 9am - 1pm Luisa & Lea Presence
Friday 9am - 1pm Anna Presence



Important

We are an open counselling service and do not make appointments, just drop by. Please also bring all relevant documents with you. This is the only way we can give you the best possible advice.

If you have already been to a counselling session with someone, you should continue your counselling with this person; other counsellors will usually not be able to help you.

Other counselling services

  • Content-related study counselling
    Please contact the faculty/study office of the degree programme you are interested in directly. It is also better to seek advice on the content of your degree programme (should I study this module now or next semester) from the faculties' respective advisory services.

  • BAföG counselling
    If you have any questions about your BAföG, please contact the BAföG counselling service.
  • Counselling for international students
    If you have any questions about the special situation of international students (right of residence, job, etc.), you can seek advice from PIASTA or BeSI.
  • Studying with a child
    You can get advice on this topic from the Family office of the University of Hamburg and the BeSI of the Studierendenwerks.
  • Care situations
    The University of Hamburg's Family office also offers counselling in this area.
  • Student loans and scholarships
    The Student Finance Advice Centre (BeSt) of the Studierendenwerks can help you here..
  • Labour law
    +++ Unfortunately, no labour law advice can be offered at the moment! +++ 
  • Tenancy law counselling
    You can also find advice on tenancy law at the AStA.
  • General legal information
    Unfortunately, we cannot advise you on general legal areas such as criminal law, purchase contracts, etc., but can only give you tips on how to proceed. A first point of contact can be the Öffentliche Rechtsauskunft (ÖRA), consumer advice centre etc..